Welcome to SpecialMeds.in! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
1. Introduction
- SpecialMeds.in is an online e-commerce platform that allows users to purchase medicines and healthcare products.
- These terms govern your use of the website, its services, and all related transactions.
2. Eligibility
- You must be at least 18 years old to use our platform. If you are under 18, you may use the website only with the involvement of a parent or guardian.
- By using our platform, you confirm that all the information you provide is accurate and truthful.
3. Medical Disclaimer
- SpecialMeds.in does not provide medical advice, diagnosis, or treatment. The content on this platform is for informational purposes only.
- You should always consult a licensed medical practitioner before consuming any medicine purchased on our platform.
- The use of products sold on SpecialMeds.in is at your sole discretion and risk.
4. Account Registration
- To place an order, you must create an account with accurate and complete information.
- You are responsible for maintaining the confidentiality of your account credentials.
- Notify us immediately if you suspect unauthorized use of your account.
5. Product Information
- We strive to ensure that product descriptions and details are accurate. However, we do not guarantee that the information is free from errors or omissions.
- Product availability is subject to change without notice.
6. Pricing and Payment
- All prices displayed on the website are in INR and are subject to change without prior notice.
- We accept various payment methods, including credit/debit cards, net banking, and digital wallets. Payment must be completed before your order is processed.
- If any pricing error occurs, we reserve the right to cancel the order and issue a refund.
7. Order and Delivery
- Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.
- Deliveries are made to the address provided during the checkout process. Delivery timelines may vary based on your location.
- SpecialMeds.in is not liable for delays caused by third-party logistics providers.
8. Returns and Refunds
- Due to the sensitive nature of medicines, returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
- Refunds will be processed after verifying the issue, typically within 7-10 business days.
9. Prohibited Uses
Users agree not to:
- Use the platform for unlawful purposes.
- Misuse or interfere with the website’s operation or security.
- Post misleading or false information.
- Attempt to resell or redistribute medicines purchased on the platform.
10. Intellectual Property
- All content, including text, images, logos, and software on SpecialMeds.in, is owned by or licensed to us. Reproduction or use of this content without prior permission is prohibited.
11. Limitation of Liability
- SpecialMeds.in shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the platform.
- Our liability is limited to the maximum extent permitted by law.
12. Indemnification
- You agree to indemnify and hold SpecialMeds.in, its affiliates, and employees harmless from any claims, damages, or losses arising from your use of the platform.
13. Governing Law
- These terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert Location, e.g., Lucknow, India].
14. Changes to Terms
- We may update these Terms and Conditions from time to time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the revised terms.
15. Contact Information
For any questions or concerns regarding these terms, please contact us at:
